Simply said
the simplification centre's blog
Simply understand
Corinne Pritchard came to see us at the Simplification Centre recently, bringing a gust of fresh air and enthusiasm. After grappling with the unreadable though important Working together - public services on your side (see our comments here) it was great to meet someone who's responded to impenetrable government publications not with cynicism but by doing something about it.
Her website - Simply understand - takes government consultation documents, boils them down to the key points, in plain language, and encourages people to respond to them. By simplifying she strikes a blow for democracy. We're fans.
Simplification Centre
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A panel of non-experts
A panel of non-experts The Centre is recruiting a wide range of typical users to help test documents and websites for ease of use. -
Parliament waves big stick (and laughs) at Government's language
The Public Administration Select Committee publishes its report on official language. -
Common sense about parking
The Traffic Penalty Tribunal makes some important general points about government communications with the citizen -
Testing, testing
A debate has broken out in the pages of Design Week, a magazine for professional designers, about user-testing... -
A piece of ceremonial
Some unrealistic assumptions about what customers will read -
IKEA - we see things differently
The instructions may confuse - even before you get to the store -
No Logo
The Electoral Commission has researched the impact of ballot paper design on voters' choices -
Good passives
Using the active rather than the passive sometimes has a price -
Stay happy: satisfice!
Why we're (rightly) not rational consumers. -
On the road again
A successful round of document roadshows reveals some common themes.
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