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Tag Archives: Legibility

More on illegible fonts and learning

I’m delighted to have heard back from Stephen Banham at RMIT who says that this research is in its infancy and that research papers will follow over the next six months or so.  Tweeting about Sans Forgetica brought some precedents to light. In particular, Dominique Joseph alerted me to previous discussions in the plain language  Continue Reading »

Simple Action 4: the small print

Thanks to all those who came to the Simple Action day on 13 April in London. We came up with some interesting responses to the consultation from the Department of Business, Innovation and Skills (BIS). They are looking for ways to make Terms and Conditions (T&Cs) more accessible. We felt that rather than dive into recommending  Continue Reading »

A small print challenge

    This is a money-off coupon from Sainsbury’s. The front I can read. The back less so. The image above is not particularly unflattering to it – printed in faint orange, slightly fluorescent, it really is that illegible. To give you an idea of scale, the width is about the same as the short edge of a  Continue Reading »

Consumer Rights Act 2015: legibility

On the same day the Consumer Rights Act 2015 came into force, I received a set of revised terms and conditions for my Tesco Credit card, spelling out my new consumer rights. It is written in (mostly) plain English, which is good. But it is entirely set in 6pt type. Which is not good. This is  Continue Reading »

The Consumer Rights Act 2015: the end of small print?

Last week the new Consumer Rights Act 2015 came into force. One notable provision is that it acknowledges the problem of small print. Plain English has actually been mandated for some time, in theory at least. The Unfair Terms in Consumer Contracts Regulations 1999 (UTCCRs) stated that:  “7.—(1) A seller or supplier shall ensure that  Continue Reading »