We're a non-profit, promoting clear information for citizens and customers.
Our lives are run by complex information – forms, contracts, bills, user guides, and so on.
Many of us struggle with documents and websites. We make mistakes because we're rushed, over-optimistic, sick, confused or worried. Or perhaps we just aren't confident with reading.
The Simplification Centre helps organisations to make complex information clear, through guidance, advocacy, education and research.
We go beyond plain English, and use design thinking, typography, diagramming and testing to make information better.
We're very happy to partner with Protecture to present a workshop on the design of privacy information. It's on 20 November 2019 in Bristol.Read on...
Visualising legal and regulatory text is quite a current issue. But it's actually quite an old idea. One of the pioneers was Brian LewIs who co-authored pioneering work on flow charts and algorithms in the 1960s.Read on...
What finally happened to that 2016 government consultation about the small print... not much it seems.Read on...
We run offer training courses to help organisations who have complex messages to get across. We cover information structures, clear writing, usability, visualisation and document design.
Simple Actions are creative days where we get together to transform information that's not clear.