We're a non-profit, promoting clear information for citizens and customers.

Our lives are run by complex information – forms, contracts, bills, user guides, and so on.

Many of us struggle with documents and websites. We make mistakes because we're rushed, over-optimistic, sick, confused or worried. Or perhaps we just aren't confident with reading.

The Simplification Centre helps organisations to make complex information clear, through guidance, advocacy, education and research.

We go beyond plain English, and use design thinking, typography, diagramming and testing to make information better.

Outcomes from reading: memory, understanding and use

What are we expected to do with information we are given – there's an often overlooked distinction between memory, understanding and use of documents.

Read on...

Veronika Egger summer school lecture

"Designing for inclusive environments – how information design connects the dots". Veronika Egger will give a guest lecture to the Information Design Summer School on June 22 at 12 noon (UK). It's open to all.

Read on...

Online summer school announced

We've had a lot of requests to move the summer school online while the pandemic lasts. So this week we got together with a group of past participants to plan how to do it.

Read on...
Contact us